Student Education Management Systems

Known Issues

Infinite Campus


Ad Hoc Reports


The organizational structure of Ad Hoc Reporting has changed in Infinite Campus. Ad Hoc filters will no longer be saved into various user group folders. Every user will have access to one main folder called “Ad Hoc”. For more information, please visit the Student Information Systems (SIS) page. > Training > User Guides > Supplemental Guides > Ad Hoc Filter Update Guide

Infinite Campus


Special Ed Setting Least Restrictive Environment (LRE) Codes:


Ensure all Kindergarteners have a “B” LRE code. Case managers may complete a Revision without a Meeting or any other applicable plan to update the LRE code to the appropriate “B” code prior to October 1, 2021.

In order for those “B” codes to populate as choices in the Enrollment Status editor, the student must be identified in Infinite Campus (IC) as age five and in grade “0K”. The Student Demographics editor must be refreshed and saved to update the age and grade level.

Following these steps will update the student’s grade level making the “B” LRE codes available in the Enrollment Status editor:

  • Complete the Education Plan Editor
  • Open the Student Demographics editor
  • Select “Amend Editor”
  • Enter the “Amendment Reason”
  • Select “Save”
  • Select “Refresh Student Information”
  • Select “Save” again

The B codes will then be available in the drop-down on the Enrollment Status editor.

Infinite Campus


Uploading Forms


The following special characters are no longer allowed in the file name when uploading a document: colon (:), slash (/), period (.), comma (,), brackets ([]), curly brackets ({}), exclamation mark (!), quote (“), asterisk (*), question mark (?), greater than/less than (<>), pound (#), plus (+), ampersand (&), percent (%), pipe (|), carriage return, line feed, and tab.

Adobe Reader


Please see the directions to download the latest version. You will not have to uninstall your current version of ADOBE READER. You may have Adobe Flash Player and ShockWave Player installed as they do not interfere with Adobe Reader. This fix should be compatible with most operating systems.

Supported Browsers for PC Users


If you have questions about the recommended operating systems or browsers for Infinite Campus, please click here.

As always, if you have any questions, please contact our SEMS Help Desk at 799-0295 or 0099-0295 on the WAN.